Plans, credits, VAT, invoices, refunds and cancelling
How plans and credits work, how to pay, what tax is added, and how to get a refund or cancel.
About 4 minutes
What You Need
- Owner or Admin
- 1
Choose a Plan
Account › Usage & Billing
Open Usage & billing, pick Monthly or Yearly and the currency under Pay in, then choose Upgrade or Switch on a plan. USD payments go through Paddle, Turkish lira payments through iyzico.
- 2
Understand Credits
Credits pay for on-demand work such as domain analysis, AI metadata and reports. Plan credits refill every month and do not roll over; purchased credits never expire. Plan credits are used first. Failed requests are refunded automatically.
- 3
Add Your Billing Details
Fill in Billing details (name or company, tax or ID number, address and invoice email) before your first payment. They are used on your invoices.
- 4
Taxes
Turkish lira prices exclude VAT; VAT is added and shown on the payment page. For USD, Paddle is the merchant of record and adds the sales tax or VAT of your country.
- 5
Coupons
Enter a code under Coupon code and click Apply. It is applied when you choose a plan.
- 6
Cancel
Click Cancel plan. You keep the plan until the end of the paid period; then the account moves to the free plan and keeps its data.
What You Get
You pay only for the plan you use, and can leave whenever you like.
- Refunds: ask within 14 days of any plan payment, renewals included, or of buying a credit pack you have not used. Write to [email protected]; for USD purchases you can also contact Paddle through the link on your receipt.
Troubleshooting and Questions
- Where is my invoice?
- For USD payments, Paddle emails a receipt with your invoice; you can also reach it from the link on that receipt. For Turkish lira payments, the payment confirmation goes to the invoice email in Billing details; write to [email protected] if you need an invoice copy.
- What happens to my data on the free plan?
- It stays. Limits drop to the free plan, and scheduled checks of a free account pause after 60 days without a login.
Also via MCP:manage_account action=usage